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THE ARTISAN CHRONICLES
What goes on in the mind of an artisan? How does he work? How does she run the business? Read on. It's pretty interesting.
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The Mechanics of the Vineyard
When I finally did the math on it years ago, I realized that a three-person crew was losing nearly nine billable labor hours every single da

Steve Quillian
3 hours ago5 min read


Carrying the Altar into the Driveway
And tomorrow, I’m taking the Sash Factory into a client’s driveway in Hyde Park.
We’re going to build window sash on site.
Not as a stunt.
Not as a demo.
Not for social media.
To get the job done.
And to prove something that matters.
Historic house communities don’t need distant specialists.
They need local capacity.
They need artisans who can show up, set up, make what’s needed, install it, and move on.
They need teams.

Steve Quillian
Feb 104 min read


Why Solo Window Restoration Can’t Save Historic House Communities
Recently, I watched a conversation unfold among a group of passionate, capable window restoration professionals. The topic wasn’t technique. It wasn’t materials. It wasn’t even historic theory. It was survival. People were talking about burnout. Feast-and-famine cycles. Pricing anxiety. Emotional exhaustion. The strain of doing everything alone. What struck me wasn’t the frustration—it was how universal it was. Nearly everyone identified as a solo operator. Nearly everyone ad

Steve Quillian
Feb 93 min read


Why Sarco Type M Is the Hidden Engine of Professional Window Restoration
A simple question came up recently in a Facebook group:
“Anyone ever use Red Devil window glazing? It says it’s oil based… not latex like DAP. I prefer Sarco but we’re in a bind and need to finish a job.”
It’s a familiar situation. Every window restorer eventually faces it.
Two respected voices offered thoughtful replies.
John Rodgers, president of the Window Preservation Alliance, explained that most traditional glazing compounds will technically work.

Steve Quillian
Feb 73 min read


Who Owns the Window?
Why historic windows keep falling through the cracks — and what Window Craft changes. Recently, a simple pricing conversation surfaced something much deeper about how historic windows are typically serviced. It started with numbers. Different restorers shared what they might charge to restore a set of damaged historic windows. The prices were all over the map — some higher, some surprisingly low. At first glance, it looked like a normal trade discussion. But as the conversati

Steve Quillian
Feb 53 min read


The Upward Spiral of Window Craft
I took a photo recently of a house in San Antonio that quietly says everything about what Window Craft really is.
At first glance, it just looks like a handsome historic façade. But if you actually look at it the way an artisan reads a job, you see something deeper:
Two small oval windows flanking the front door.
A lace-like transom over the entry.
Normal 6-over-6 and 8-over-8 double-hung windows above.
And gothic arched windows up in the attic that I personall

Steve Quillian
Jan 266 min read


The Quiet Crisis in Historic Window Restoration
If nobody is there to stop someone from building a monopoly, why wouldn’t they build one?
Why wouldn’t they expand regionally?
Why wouldn’

Steve Quillian
Jan 215 min read


The Five Pillars of Window Craft: A New Standard for Historic Window Restoration
When it comes to saving historic windows, most people focus on quick fixes: patching rot, slapping on paint, or swapping in replacements

Steve Quillian
Apr 25, 20253 min read


The Artisan Within
Surely every Artisan is a worker, but not every worker is an Artisan. Every Artisan indeed is a worker, but what kind of worker?

Steve Quillian
Dec 22, 20224 min read


A Unicorn for Christmas?
What do you want for Christmas? Maybe it's a black swan on the back of a unicorn. I'm going to be glad to spend a few weeks at home with...

Steve Quillian
Dec 19, 20225 min read


So You Want To Go Into The Window Business...
The business is so simple, yet so complex. Any complexities with the windows have all been removed, making the windows so simple to work...

Steve Quillian
Jul 2, 20225 min read


The Carpenter/Painter Conundrum
Having been thinking for years about what kind of person I need to hire to help with the work at Wood Window Makeover, I am starting to...

Steve Quillian
Jun 2, 202211 min read


Great Opportunities Disguised as Impossible Situations
(Entire unedited and candid discussion between Steve and Lynda about the state of the business and why she’s leaving Wood Window...

Steve Quillian
Nov 21, 20213 min read


An Unorthodox Faith and a Business Crippled By Imposter Syndrome
Ownership. What does it really mean to own a business? What does it really mean to own anything for that matter? Yes I started it. Yes,...

Steve Quillian
Nov 8, 20213 min read


Wood Window Overhaul Works Best Cyclically, Like Singing Rounds
(First published Sept, 2020) How is singing Row, Row, Row Your Boat like an Artisan Army working on windows?? Singers who know and...

Steve Quillian
Feb 27, 20214 min read


How To Escape Client Judgment
I've always been passionate about how Client Care/Job Setup/Organizing the Work Beginning and End should be conducted. This is nothing...

Steve Quillian
Feb 25, 20216 min read


Chisel in the Left Hand, Hammer in the Right
The Artisan has become such by eliminating unnecessary, superfluous movements and combining two or three basic movements into one that is...

Steve Quillian
Feb 24, 20213 min read


Set Up is Key to Excellence
The secret to excellent execution is an excellent set up. A worker may wind up with an excellent result every now and then, but for one...

Steve Quillian
Feb 21, 20214 min read


Major Facelift
If you have driven down Cypress Street in Tampa between Howard and Rome, you’ve undoubtedly seen a new mural being installed on the south...

Steve Quillian
Jan 23, 20215 min read


Managing Large Projects as Tapestries
So we have a large project coming up soon, in a couple of weeks as a matter of fact. For months we’ve been working on small to medium...

Steve Quillian
Jan 22, 20213 min read
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